What information do we collect?

Collecting client information is an essential part of the Dial Zero Advertiser Portal which helps in the creation of Ad accounts and to register the relevant business/ advertiser in our system. However, it is important to be mindful of privacy concerns and comply with relevant laws and regulations laid forward by Meta.

Overall, collecting client information in compliance with a privacy policy is an important aspect of maintaining trust with customers and building a strong reputation for ethical business practices.

How do we collect and use your information?

The following privacy policy document outlines the data that is collected from our clients and how it is used and protected. This includes details that are relevant for our KYC form such as Legal Business Entity Name, Authorized Signatory CNIC, Company Registration Certificate, NTN Certificate, Sales Tax Registration Certificate etc. Payment information such as credit card info is also collected. Ad account specific details such as lifetime spend, and remaining ad balance are extracted from Meta.

How we store and protect your Information

The information we collect through this portal on the user interface and through KYC to make Ad Account is stored in the cloud and stays with us for the period you have registered your Ad Account.

Please note that payment credentials and payment related information is not stored or saved on our database/cloud.

Disclosure of Information

We use your data to enhance and personalize your experience. We do not sell or rent our users’ information to any third parties except as explained below and provided that such information will, at all times, be shared on a confidential basis and its usage will be restricted for the purposes for which it is shared or disclosed as provided in this Privacy Policy.

Protecting Minors

We do not knowingly solicit or collect personal data from children below the age of 13. If we discover that we have unintentionally collected personal data from a child below 13, we will remove that child’s personal data from our records promptly.

Legal Requirement
‍
We may disclose your information in good faith belief that such action is necessary to:

• To comply with a legal obligation (including to comply with the applicable laws in the Islamic Republic of Pakistan or any order(s) and/or direction(s) of all judicial, quasi-judicial and administrative bodies);
• To protect and defend our rights or property;
• To detect, prevent or investigate against possible wrong doing, error, fraud and other criminal or illegal activity in connection with the Service;

• To protect the personal safety of users of the Website or the public; and
  • To protect ourselves against legal liability.

  Third-Party Service Providers

  ‍We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

  Third-Party Advertisers

  ‍We may use third-party advertising companies to serve ads. These companies may use information about your visits to the website and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

  Other than as set out in this Privacy Policy, we shall not sell or disclose your information to third parties without obtaining your prior written consent.